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Administrative and customer support talent, at your service

From executive assistants to customer service representatives, leverage our administrative staffing expertise to quickly find skilled professionals dedicated to enabling success across your organization. Hire talent Looking for a job?  Search jobs now

Hire administrative and customer support talent, quickly and easily

Small business? Global enterprise? We’ll help you hire the talent you need, often in as little as 48 hours. Our recruiters combine their administrative staffing experience with award-winning AI technology to match you with the best available candidates for your hiring needs.  You’ll have access to local market knowledge, administrative and customer service industry connections, and top remote, on-site and hybrid talent through 300+ locations worldwide, all backed by our proven track record of success. 75+ years of specialized staffing experience 11 million+ administrative and customer support candidates in our global database Tens of thousands of administrative professionals placed annually

Hire administrative and customer support professionals who understand your industry

Access candidates with industry-specific knowledge and experience. Here are just a few of the sectors we serve with our administrative staffing expertise in Canada:  Professional services Retail and consumer goods Technology and software Hospitality and tourism Financial services and banking Manufacturing and distribution Public sector and education Nonprofit

Flexible support for your big or small business

From office jobs to admin jobs, our specialized recruitment agency (formerly OfficeTeam) connects you with skilled remote, on-site and hybrid talent for a customized solution to meet your administrative staffing needs.

How to hire administrative talent with us

Hire talent

Find an office near you

Work with experienced administrative and customer support recruiters in your area to hire talent, with the help of our specialized office staffing agency.
Or contact us by phone 1.844.256.6540

Learn how we’ve helped businesses like yours

Effective HR solutions for luxury retailer

Our client, a luxury Canadian retailer, was looking for a coordinator to support its human resources team during an extended leave of absence. The position was a critical hire, because the position that they were looking to staff was the first point of contact for anyone requesting HR support from any of the company’s retail locations nationwide, with thousands of employees submitting as many as 200 requests per day. The company initially brought in a temporary replacement through another staffing firm who struggled meeting the demands of the role given the high volume of requests. Robert Half’s ACS talent solutions recruiting professionals met with representatives from both the retailer’s local and corporate teams to identify the client’s needs and determine the skills and level of experience necessary for someone stepping into the role. This level of research helped the team identify skilled professionals with the experience and work history needed to hit the ground running once placed in the role. The candidate placed by Robert Half fit seamlessly with the client’s HR department and exceeded the expectations of the team’s manager. The retailer immediately benefited from once again having a dedicated worker who could direct the considerable volume of support requests its HR team received daily to the appropriate parties. 

Efficient staffing for hospital’s immunization project

A large Toronto-based hospital needed administrative support immunizing and updating the records of approximately 3,000 staff during their annual flu clinic, which began in October and ended in November. To meet their goal and keep the project on track, the hospital needed to staff approximately half a dozen one-month administrative positions within a tight time frame. Robert Half was able to quickly identify and secure seven administrative professionals to help support the hospital’s immunization records project. To meet the client’s request, we drew from a deep pool of administrative talent using a mix of existing professionals and candidates identified by staffing professionals who combined their skills with our in-house AI platform that helps match employer needs with candidate skills. With their exceptional administration, communication, and customer service experience, the contract talent hit the ground running and completed their assigned tasks within one month. The client was able to find the talent and staffing support they needed to help complete the immunization project and update their records within a narrow time frame. This marked the second year in a row that Robert Half supported the hospital’s annual flu clinic, underscoring Robert Half’s ability to consistently partner with its clients.

On-site project and customer support

An HVAC software management firm was experiencing rapid growth and needed to scale its operations to meet increasing demand. The company faced unique hiring challenges, requiring administrative and customer support professionals with highly specialized skill sets. These roles demanded not only technical aptitude but also strong communication skills and the ability to work in a fast-paced, service-oriented environment.  Robert Half partnered closely with the client to understand the nuances of their hiring needs and develop a tailored recruitment strategy. Our team recommended a multi-pronged approach that included targeting recent college graduates with relevant academic backgrounds and offering competitive starting salaries and referral bonuses to attract qualified candidates.  We also leveraged our extensive talent network to identify individuals with prior experience in administrative support, scheduling, and customer service, particularly those familiar with technical or field service environments. This strategy enabled us to quickly source and place candidates who could contribute immediately and grow with the organization. Through this collaboration, Robert Half successfully placed a team of 20 professionals to provide essential office support, manage appointment scheduling, and expand the company’s network of HVAC technicians. In addition, we recruited over 10 customer service representatives to assist clients with recalled equipment, ensuring timely and effective resolution of service issues.  The quality and reliability of the talent we delivered led to the establishment of an exclusive, ongoing relationship with the client. Our ability to consistently meet their evolving staffing needs has positioned the company for continued operational success and customer satisfaction.

You’re in good company

Fortune® World’s Most Admired Companies™
Forbes’ World’s Best Employers
Canadian HR Reporter Readers’ Choice: Recruitment Agency

Explore administrative and customer support insights

Frequently asked questions

Robert Half specializes in a wide range of industries and administrative roles. As a leading administrative staffing agency, we cater to various sectors including finance, healthcare, legal, and technology. Our expertise as an admin jobs recruitment agency ensures we can find the right candidates for roles such as executive assistants, office managers, administrative coordinators, and more. We understand the unique requirements of each industry and tailor our recruitment strategies to meet the specific needs of our clients, ensuring that we provide highly qualified and experienced candidates who can excel in their roles.
Does Robert Half specialize in any particular industries or types of administrative roles?
Does Robert Half specialize in any particular industries or types of administrative roles?
Robert Half specializes in a wide range of industries and administrative roles. As a leading administrative staffing agency, we cater to various sectors including finance, healthcare, legal, and technology. Our expertise as an admin jobs recruitment agency ensures we can find the right candidates for roles such as executive assistants, office managers, administrative coordinators, and more. We understand the unique requirements of each industry and tailor our recruitment strategies to meet the specific needs of our clients, ensuring that we provide highly qualified and experienced candidates who can excel in their roles.
Robert Half takes a comprehensive approach to ensure candidates are a good cultural fit for your organization. Our recruiters conduct in-depth interviews and assessments to understand both the candidate’s and the client’s values, work environment, and expectations. We use a combination of behavioural interview techniques, personality assessments, and cultural fit evaluations to ensure that we match candidates who not only have the right skills but also align with your company’s culture. This holistic approach helps us place candidates who will thrive in your organization and contribute positively to your team dynamics.
How does Robert Half ensure the admin candidates are a good cultural fit for our organization?
How does Robert Half ensure the admin candidates are a good cultural fit for our organization?
Robert Half takes a comprehensive approach to ensure candidates are a good cultural fit for your organization. Our recruiters conduct in-depth interviews and assessments to understand both the candidate’s and the client’s values, work environment, and expectations. We use a combination of behavioural interview techniques, personality assessments, and cultural fit evaluations to ensure that we match candidates who not only have the right skills but also align with your company’s culture. This holistic approach helps us place candidates who will thrive in your organization and contribute positively to your team dynamics.
Robert Half maintains clear and consistent communication throughout the recruitment process. As a trusted office team staffing agency, we provide regular updates on candidate searches, interview schedules, and feedback. Our recruiters are committed to keeping you informed at every stage, from the initial consultation to the final placement. We believe that transparent communication is key to a successful recruitment process, and we work closely with our clients to ensure that their needs and expectations are met. Our goal is to provide a smooth and efficient hiring experience, minimizing any disruptions to your business operations.
What is Robert Half’s communication process throughout the recruitment process?
What is Robert Half’s communication process throughout the recruitment process?
Robert Half maintains clear and consistent communication throughout the recruitment process. As a trusted office team staffing agency, we provide regular updates on candidate searches, interview schedules, and feedback. Our recruiters are committed to keeping you informed at every stage, from the initial consultation to the final placement. We believe that transparent communication is key to a successful recruitment process, and we work closely with our clients to ensure that their needs and expectations are met. Our goal is to provide a smooth and efficient hiring experience, minimizing any disruptions to your business operations.
Yes, Robert Half handles all aspects of the hiring process, including background checks and onboarding. Our services encompass everything from initial candidate screening to final placement, ensuring a seamless transition for both the employer and the new hire. We conduct thorough background checks, including employment verification, reference checks, and criminal record checks, to ensure that our candidates meet the highest standards of integrity and reliability. Additionally, we provide onboarding support to help new hires integrate smoothly into your organization, including orientation and training programs tailored to your specific needs.
Does Robert Half handle all aspects of the hiring process, including background checks and onboarding?
Does Robert Half handle all aspects of the hiring process, including background checks and onboarding?
Yes, Robert Half handles all aspects of the hiring process, including background checks and onboarding. Our services encompass everything from initial candidate screening to final placement, ensuring a seamless transition for both the employer and the new hire. We conduct thorough background checks, including employment verification, reference checks, and criminal record checks, to ensure that our candidates meet the highest standards of integrity and reliability. Additionally, we provide onboarding support to help new hires integrate smoothly into your organization, including orientation and training programs tailored to your specific needs.
Robert Half’s typical time-to-fill for administrative roles varies depending on the specific requirements and market conditions. However, as an experienced office staffing agency, we strive to fill positions promptly, often within a few days. Our extensive network and efficient processes enable us to quickly identify and place qualified candidates. We leverage our vast database of pre-screened candidates and our industry expertise to expedite the recruitment process, ensuring that you have access to top talent when you need it. Our goal is to minimize the time-to-fill while maintaining the highest standards of quality and fit for your organization.
What is Robert Half’s typical time-to-fill for administrative roles?
What is Robert Half’s typical time-to-fill for administrative roles?
Robert Half’s typical time-to-fill for administrative roles varies depending on the specific requirements and market conditions. However, as an experienced office staffing agency, we strive to fill positions promptly, often within a few days. Our extensive network and efficient processes enable us to quickly identify and place qualified candidates. We leverage our vast database of pre-screened candidates and our industry expertise to expedite the recruitment process, ensuring that you have access to top talent when you need it. Our goal is to minimize the time-to-fill while maintaining the highest standards of quality and fit for your organization.

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Let Robert Half help find the talent you need. Connect with a specialized administrative staffing recruiter in Canada or explore our candidates to find skills you’re looking for. Hire talent Looking for a job? Search jobs now
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