We are looking for a skilled Help Desk Analyst II to provide advanced technical support and troubleshooting for a variety of IT systems and platforms. This long-term contract position is based in Columbus, Ohio, and offers the opportunity to work in the dynamic Printing/Publishing industry. The ideal candidate will bring expertise in diagnosing and resolving complex issues while also contributing to the improvement of IT processes and user training.<br><br>Responsibilities:<br>• Provide advanced troubleshooting and support for Windows and macOS operating systems, standard desktop software, and peripherals such as printers and scanners.<br>• Analyze recurring IT issues to identify root causes and implement solutions to prevent future occurrences.<br>• Manage user accounts in Active Directory, Azure AD, Microsoft 365, and other SaaS platforms.<br>• Design and implement procedures to enhance the efficiency of the service desk and IT support processes.<br>• Deliver training sessions and develop learning plans to improve technology adoption among users and IT staff.<br>• Assist with technology upgrades to ensure minimal disruption and improved business functionality.<br>• Offer level one support for basic operating system, software, and peripheral issues, as well as network connectivity in a hybrid environment.<br>• Support Azure Virtual Desktop environments and handle conference room setup and maintenance.<br>• Document and resolve issues within the internal ticketing and project management system.<br>• Monitor system logs to identify and address incidents in a timely manner.
We are in search of an IT Support Technician to join our team in Columbus, Ohio. This role revolves around providing technical assistance to end-users and maintaining IT systems within our industry. This position offers a short term contract employment opportunity.<br><br>Responsibilities:<br><br>• Address and resolve hardware, software, and network-related issues faced by users<br>• Manage the installation, configuration, and troubleshooting of desktops, laptops, printers, and other peripherals<br>• Oversee account setups, user access requests, and password resets<br>• Keep IT documentation updated, including user guides and troubleshooting steps<br>• Ensure prompt resolution of support tickets and escalate complex issues as required<br>• Conduct regular maintenance and updates on company systems<br>• Assist in managing IT asset inventory<br>• Communicate effectively with non-technical users and provide excellent customer service<br>• Aid in general conference support using platforms such as WebEx, Teams, and Zoom<br>• Help maintain endpoint security tools and deploy applications using enterprise tools<br>• Manage and improve scripts for automation and system management<br>• Oversee the process for operating system updates and patching.
<p><strong>IT Support Specialist III (Senior)</strong></p><p><strong>Employment Type:</strong> 13 Week Contract to Hire </p><p><strong>Location: </strong>Columbus, OH (Hybrid) </p><p><strong>Position Overview:</strong></p><p>We are seeking a skilled IT Support Specialist III (Senior) to take on a dynamic production support role within our organization, ensuring the seamless operation, troubleshooting, and enhancement of robotic process automation (RPA) systems. The ideal candidate will possess strong problem-solving skills, technical aptitude, and the ability to work collaboratively across teams in a fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, develop, test, integrate, and operate RPA solutions using technologies such as Blue Prism.</li><li>Troubleshoot and resolve production issues promptly to minimize disruptions.</li><li>Configure and maintain servers and virtual machines essential to the environment's operability.</li><li>Collaborate with both onshore and offshore developers during system operations.</li><li>Mentor and train team members while contributing to their professional growth.</li><li>Partner with internal technology teams and external vendors to diagnose and resolve technical issues.</li><li>Engage in requirements definition, proof of concepts, and delivering robust RPA solutions.</li><li>Stay updated on industry trends, standards, and best practices while applying them to the role.</li><li>Comply with corporate and team standards, completing tasks both independently and collaboratively.</li></ul><p><br></p>
We are looking for a dedicated HRIS Analyst to oversee the maintenance, optimization, and support of the Workday Human Resources Information System in Marysville, Ohio. In this role, you will collaborate with HR and other departments to ensure data accuracy, troubleshoot system issues, and enhance functionality to meet organizational needs. This position is ideal for an analytical individual who thrives in a collaborative and service-oriented environment.<br><br>Responsibilities:<br>• Diagnose and resolve technical issues within the Workday system, including organizational setups, workflow improvements, and reporting challenges.<br>• Develop and maintain system configurations and reports to support business operations while ensuring data integrity.<br>• Provide guidance and support to other departments by addressing HRIS-related inquiries and resolving issues promptly.<br>• Document recurring problems and solutions to improve system usability and user satisfaction.<br>• Create and deliver training materials and communication strategies to promote effective system usage across teams.<br>• Facilitate Workday transactions and generate both standard and custom reports to meet internal and external requirements.<br>• Participate in the testing and quality assurance of system updates and enhancements to ensure optimal performance.<br>• Collaborate with cross-functional teams to align system capabilities with evolving business needs.<br>• Uphold organizational values such as compassion, accountability, respect, excellence, and service in daily responsibilities.<br>• Ensure compliance with mandatory training, safety programs, and ethical standards, reporting any concerns as needed.
<p>We are looking for an experienced Lead QA Testing Analyst to join our team in Columbus, Ohio, on a long-term contract basis. In this role, you will play a crucial part in ensuring the quality and accuracy of data warehouse projects by designing and executing comprehensive test strategies. You will collaborate with cross-functional teams to identify and resolve data issues, contributing to the organization's ability to leverage data as a strategic asset.</p><p><br></p><p>Key Responsibilities</p><ul><li>Review project requirements, data mappings, and technical design documents.</li><li>Develop and implement test strategies and plans aligned with project objectives.</li><li>Execute manual and automated test cases; run database queries using Azure DevOps.</li><li>Perform ETL validation, data profiling, metadata validation, and delta testing.</li><li>Analyze and troubleshoot data issues; create action plans to resolve data quality concerns.</li><li>Coordinate testing activities with application teams and UAT stakeholders.</li><li>Document and communicate test progress, results, and defects; support defect triage processes.</li><li>Lead functional, regression, negative, and migration testing efforts.</li><li>Drive continuous improvement initiatives in QA processes and methodologies.</li></ul><p><br></p>
We are looking for an experienced IS Technical Specialist to join our team in Columbus, Ohio, on a long-term contract basis. In this role, you will focus on designing, developing, integrating, and supporting the business banking loan application, ensuring its functionality aligns with organizational goals. This position offers the opportunity to lead impactful projects, collaborate across teams, and mentor less experienced staff while staying at the forefront of industry trends and technologies.<br><br>Responsibilities:<br>• Architect, analyze, and develop enhancements for the business banking loan application to improve functionality and performance.<br>• Lead medium to large-scale projects that influence multiple applications and technologies within the organization.<br>• Collaborate with analysts to gather requirements, create technical designs, develop solutions, and oversee testing, debugging, and implementation.<br>• Independently manage complex assignments and contribute effectively in team environments.<br>• Coordinate with external vendor teams to ensure seamless integration with internal applications.<br>• Provide accurate development estimates based on the scope and complexity of projects.<br>• Stay updated on new systems, applications, technologies, and business domains to enhance technical expertise.<br>• Monitor industry trends, standards, and practices to implement best practices within the organization.<br>• Troubleshoot and resolve production issues to maintain application reliability and performance.<br>• Mentor and train less experienced staff to build team capabilities and knowledge.
<p><strong>MLOps Production Support & DevSecOps Manager</strong></p><p><strong>Contract-to-Hire | Hybrid Role | Columbus, OH</strong></p><p>Are you a technically engaged leader who embraces both managerial oversight and hands-on development? We are looking for someoen who excels in rolling up their sleeves to tackle technical challenges while coaching and mentoring a skilled team of engineers.</p><p><strong>About The Role:</strong></p><p>As our MLOps Production Support & DevSecOps Manager, you will drive the reliability and security of machine learning systems across production environments. Your mission will focus on incident management, embedding DevSecOps practices, ensuring system reliability, and leading a team of engineers toward success—all while staying close to the technical challenges that drive meaningful improvements.</p><p>We’re in search of someone who thrives amid complex machine-learning operational challenges, enjoys incident management at 2 a.m. as much as leading with metrics, and has a passion for fostering team collaboration.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Incident Command & Site Reliability Engineering (SRE):</strong> Lead incident response around critical production issues in ML/LLM pipelines and batch operations. Drive root-cause analysis and publish actionable post-mortems to ensure future event prevention (Source: US Demand for Skilled Talent Q1 2025).</li><li><strong>DevSecOps Automation:</strong> Develop and amend CI/CD pipelines, Helm charts, and Python utilities. Embed DevSecOps practices like vulnerability scans and automated rollback logic.</li><li><strong>Reliability Governance:</strong> Track metrics like MTTR (Mean Time to Resolution) to improve system reliability and report metrics-driven trends to leadership (Source: US Demand for Skilled Talent Q1 2025).</li><li><strong>Team Leadership:</strong> Coach and mentor an 8–10 member engineering team (on-site and offshore), fostering an SRE mindset while actively participating in onboarding and recruitment activities.</li><li><strong>Enterprise Partnerships:</strong> Collaborate with cross-functional teams like Solution Engineering, Platform Enablement, and Architecture to harden AWS deployments, strengthen HA/DR environments, and resolve security vulnerabilities.</li></ul><p><br></p><p><br></p>
We are looking for an experienced Software Developer to join our team in Marysville, Ohio, working on innovative solutions for the automotive industry. This is a long-term contract position requiring a strong technical background and the ability to collaborate effectively in an agile environment. You will play a key role in developing and enhancing manufacturing quality systems that ensure high standards in production processes.<br><br>Responsibilities:<br>• Collaborate with cross-functional teams using an agile scrum framework to deliver high-quality software solutions.<br>• Participate in daily stand-ups, backlog grooming sessions, and retrospectives to ensure project alignment and progress.<br>• Develop and maintain manufacturing quality systems to track and resolve product quality issues.<br>• Work closely with business stakeholders and analysts to gather and refine technical requirements.<br>• Implement containerized microservices using Spring Boot, deployed on OpenShift platforms.<br>• Design and develop front-end components using Angular and JavaFX for user-friendly interfaces.<br>• Manage and optimize database systems, including DB2 and PostgreSQL, to support application performance.<br>• Conduct code reviews and implement best practices to ensure software reliability and maintainability.<br>• Provide occasional travel support, approximately 10% quarterly, as needed for project requirements.
We are looking for a Senior Data Architect to join our team on a contract basis in Columbus, Ohio. This role focuses on designing and implementing robust data pipelines, cloud infrastructure, and APIs to enable seamless data integration and management. If you are passionate about optimizing data workflows and collaborating with diverse stakeholders, this position offers an excellent opportunity to advance your expertise in data engineering.<br><br>Responsibilities:<br>• Develop and maintain scalable data pipelines to integrate data from various systems, including data lakes and application APIs.<br>• Leverage cloud services such as AWS S3, Redshift, Glue, and Lambda to build and manage data infrastructure.<br>• Ensure smooth data integration across systems and platforms to support organizational needs.<br>• Create and manage APIs to facilitate data access and integration with other applications.<br>• Implement best practices for data governance, quality, and security.<br>• Optimize data processing workflows for enhanced performance and scalability.<br>• Collaborate closely with data scientists, analysts, and other stakeholders to understand and meet data requirements.<br>• Provide mentorship to less experienced data engineers and lead technical projects to successful completion.
